DATENSCHUTZERKLÄRUNG

Last updated: June 11, 2026

Clara Veyra operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a carefully curated shopping experience (the “Services”). Clara Veyra is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our Services, make a purchase or other transaction through our Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing our Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or anonymized so that it cannot identify you or reasonably be linked to you.

Depending on how you interact with our Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including information derived from them:

  • Contact information, including name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card or debit card details, account numbers, payment card information, account information, transaction details, payment methods, payment confirmations, and other payment information.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including products you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as previous transactions.

  • Communications with us, including information you provide when contacting our customer service team.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information about how and when you use, interact with, or navigate our Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

  • Directly from you, for example when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information.

  • Automatically through our Services, including through your device when you use our products or services, visit our website, or when cookies and similar technologies are used.

  • From our service providers, when we engage them to provide certain technologies and they collect or process personal information on our behalf.

  • From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide our Services to you, including fulfilling our contract with you, processing payments, handling orders, storing your preferences and products of interest, sending communications related to your account, and processing purchases, returns, exchanges, or other transactions.

We also use your information to create, maintain, and manage your account, organize shipping, facilitate returns and exchanges, enable product reviews, and provide a personalized shopping experience, for example by recommending products based on your previous purchases.

This may also include using personal information to further personalize and improve our Services.

Marketing and Advertising

We use your personal information for marketing and advertising purposes, for example to send marketing, promotional, and advertising communications by email, SMS, or mail.

We may also show you online advertisements for products or services within our Services or on other websites, including based on products you have previously purchased or added to your cart, as well as other activities within our Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, and detect, investigate, and prevent potentially fraudulent, illegal, unsafe, or harmful activities.

We also use it to protect public safety and safeguard our Services.

If you use our Services and create an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share usernames, passwords, or other login details with other people.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our customer relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws or respond to lawful legal processes, including requests from law enforcement authorities or public bodies.

We may also use the information to participate in civil proceedings, potential or actual disputes, or other legal proceedings, and to investigate or enforce possible violations of our terms or policies.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.

This may include the following situations:

  • To Shopify, suppliers, and other third parties that provide services on our behalf, such as IT administration, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.

  • To business and marketing partners in order to provide marketing services and display advertising to you.

For example, we use Shopify to support personalized advertising with third-party providers based on your online activities across different stores and websites.

Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to object to the disclosure of your information for targeted advertising and marketing purposes based on your online activities across different stores and websites.

  • When you ask us to do so, instruct us accordingly, or otherwise consent to the disclosure of certain information to third parties, for example for product shipping or through the use of social media features, widgets, or login integrations.

  • To affiliated companies or other businesses within our corporate group.

  • In connection with a business transaction such as a merger, acquisition, or bankruptcy.

  • To comply with legal obligations, including responding to subpoenas, search warrants, or similar requests.

  • To enforce applicable Terms of Service or policies.

  • To protect or defend our Services, our rights, and the rights of our users or other individuals.

RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of our Services in order to provide and improve those Services.

Information you submit through our Services is transferred to and shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide and improve our Services for you.

We also use certain enhanced Shopify features that help us protect, develop, and improve our business.

These features may use data and information from your interactions with our store, other stores, and Shopify.

To provide these enhanced features, Shopify may process personal information collected through your interactions with our store, other stores, and Shopify.

In such cases, Shopify is responsible for processing your personal information, including handling requests to exercise your rights in connection with this processing.

For more information about how Shopify uses your personal information and what rights may be available to you, please refer to Shopify’s Consumer Privacy Policy.

Depending on where you live, you may also be able to exercise certain rights relating to your personal information through Shopify’s Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as any other applicable terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information published on them.

Information that you share on public or partially public platforms, including information on third-party social networks, may be visible to other users of our Services and/or users of those third-party platforms.

This may occur without restriction regarding the use of such information by us or third parties.

The inclusion of such links does not automatically mean that we endorse the content of those platforms or their owners or operators, unless expressly stated within our Services.

CHILDREN’S DATA

Our Services are not intended for children. We do not knowingly collect personal information from children who have not reached the minimum age required in their country of residence.

If you are the parent or legal guardian of a child who has provided personal information to us, you may contact us using the details below and request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under the age of 16 within the meaning of applicable law.

SECURITY AND RETENTION OF YOUR INFORMATION

Please note that no security measure is completely secure or impenetrable. Therefore, we cannot guarantee absolute security.

In addition, information you submit to us may not always be secure while being transmitted.

We recommend that you do not use unsecured communication channels to send us sensitive or confidential information.

How long we retain your personal information depends on various factors, including whether we need the information to:

  • maintain your account;

  • provide our Services;

  • comply with legal obligations;

  • resolve disputes;

  • enforce applicable contracts or policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights described below in relation to your personal information.

These rights are not absolute, may only apply under certain circumstances, and may in some cases be denied to the extent permitted by applicable law.

Right of Access

You may have the right to request information about the personal information we hold about you.

Right to Deletion

You may have the right to request the deletion of personal information we hold about you.

Right to Correction

You may have the right to request the correction of inaccurate personal information we hold about you.

Right to Data Portability

You may have the right to receive a copy of your personal information and, under certain circumstances and subject to certain exceptions, request that it be transferred to a third party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your information for purposes considered “targeted advertising” under applicable privacy laws.

If you visit our website with Global Privacy Control enabled in your browser, we will treat this, depending on your location, as an opt-out request for the device and browser you are using.

If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well.

For more information about Global Privacy Control, please visit globalprivacycontrol.org.

Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that your browser or device may send.

Managing Communication Preferences

We may send you promotional emails.

You can unsubscribe from these communications at any time using the unsubscribe link in our emails.

Even after unsubscribing, we may continue to send you non-commercial emails, for example regarding your account or your orders.

You can exercise these rights where indicated within our Services or by contacting us using the contact details below.

For more information about how Shopify uses your personal information and what rights may be available to you, including rights relating to information processed by Shopify, please refer to Shopify’s privacy page.

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request, to the extent permitted or required by applicable law.

Under applicable law, you may appoint an authorized representative to submit requests on your behalf.

Before accepting a request from a representative, we may require proof that you have authorized that person to act on your behalf.

We may also need to confirm your identity directly with you.

We will respond to your request within a reasonable period and in accordance with applicable legal requirements.

COMPLAINTS

If you wish to complain about how we process your personal information, you may contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision by contacting us or to submit your complaint to the data protection authority responsible for your jurisdiction.

INTERNATIONAL DATA TRANSFERS

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information from the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms.

These include, in particular, the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, where required.

This does not apply where the data is transferred to a country that has been recognized as providing an adequate level of data protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, for example to reflect changes in our business practices or operational, legal, or regulatory developments.

We will publish the updated Privacy Policy on this website, update the “Last updated” date, and notify you where required by applicable law.

CONTACT

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you can contact us by email:

info@claraveyra.com